Challenge: The project required a complete redesign of the legacy client website and the creation of complex new internal tools. The main goals were: 1. Modernizing the service's external presence. 2. Implementing a unique system for customizing user devices and channel access based on different physical locations (e.g., "Kids' Room", "Kitchen"). 3. Designing a secure and effective Admin Dashboard for internal management

1. Client UI Redesign: I created a modern, mobile-responsive design, focusing on content hierarchy and visual consistency. 2. Custom Device Flow: I designed the UX flow and interface for the multi-room/multi-device channel customization tool, optimizing the logic for users to manage channel bundles post-subscription. 3. Admin Panel Design: I developed the Information Architecture (IA) and UI for the Manager Dashboard, ensuring managers could quickly view service statistics, manage user subscriptions, and monitor server information.

The design successfully expanded the product's functionality by introducing complex, user-specific customization capabilities. The creation of the robust Admin Dashboard streamlined internal operations, offering managers clear, centralized control over key business metrics and technical health, which significantly improved operational efficiency for the company.